Frequently asked questions

Are you no kill? What happens to animals that can't be re-homed?

Yes, we are 100% no kill, all animals that are unable to find homes or can not be re-homed for medical or aggresion reasons will be welcomed to live forever in the Sanctuary. We will house animals as long as it takes for them to be re-homed.

Are you a Non-Profit Charity?

We are a Non-Profit organisation but we are currently not a Charity, this means any donations or profits made will go straight back into caring and rescuing more animals. All donations made will not be tax-deductible as we do not have Charity Status.

What is the adoption process?

The adoption process may seem quite lengthy but this is because we want to find the best possible home for these pets that have been so hard done by but also to find you a perfect pet match. The process is started by you, please view our available pets online on our adoption page, please read their needs and information. Once you have found a pet you are interested in, fill out the application questionnaire, also found on the adoption page and send completed application to our email address. From there we will review your application and contact you via phone as soon as possible with the outcome or with recommendations. If successful you will have a meet and greet scheduled so you can meet the pet. You may take the pet home from there or you can schedule more days with the pet at the Sanctuary to get them used to you. All pets are able to be returned within 7 days of adoption for a full refund, however, we try our best to ensure this doesn't have to happen. All pets adopted from us are to be surrendered back to us please, if any event occurs in the future that leaves you unable to care for the pet or leaves it needing to be re-homed. Pets adopted through us have access to free surrender, discounted boarding and ongoing support and advice.

Are you open to the public?

Currently we are not open to the public but we are open by appointment. You may schedule appointments to meet or view animals and from there you may also view the Sanctuary residents. We welcome you to see what goes on behind the scenes. Volunteers are also very welcome, we always have tasks that need completing, please contact us via email or phone to schedule an appointment or to enquire about volunteering.

Where do most of your animals come from?

Most of the animals we rescue are from horrific situations, we work with other rescues to save animals from animal cruelty, dumping, orphan and street colony situations just to name a few. Animals we get in are often difficult cases and need months of behavioural training, medical treatment or socialising before we put them up for adoption. This is also why we have a lengthy adoption process, and why we ask that you follow the requirements given to you. These animals are not the same as adopting from a breeder or pet store, these animals have been through a lot and have requirements that need to be met. In saying that, please adopt and do not shop. Please also do not judge these animals by what they have gone through, they all come to us broken and scarred but we ensure they are perfectly adoptable and give them the appropriate training to be a fully functioning pet capable of stealing your heart.